Someone can't sign in

[JimH]

Just got an email from someone (through my website) who can't seem to sign in here.

Says he gets a "Bad request" message

The beginning of his email is "raalpatt@" - don't know if he's already a member, or trying to sign up...
Any ideas anyone?

Jim havent looked at the indepth moderator abilities yet but Email me his email address and Ill have a look see. I had a quick scan last night and the options to a mod are just as great as they are to a user here. Still finding my way around stuff.

CANCEL THAT I THINK I NEED HIS USER NAME

[Phil Payne]

Browsed the account. Can't see anything wrong with it.

Suggest a cookie deletion and retry.

Can mods now re-set passwords for non-starters then. Ive looked and unless im mis-interpreting things we could ??

I seem to be in a lot of cases first port of call for non-starters.

[JimH]

Users sign in is "bobamylaura"

Can anyone remember the specific cookies to delete?

Didn't there used to be a "delete cookies" button?

[Phil Payne]

> Users sign in is "bobamylaura"

I find "bobamy". No Laura.

[Robin Bruce]

if you click the 'log out' button at the top of the page it will delete the cookies for you.

[bobamy]

I've just been able to log back on thanks to JimH and Robin Bruce
thanks Bob

[bobamy]

More help required back to the same problem can't get on to site direct have to go to jim's site and use links although this time I can log on from there before I couldn't.When I log off a message reads all cookies cleared.Any ideas?Thanks
Bob